Resource Manager
New York, NY
Why WWT?
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
This role requires creativity and drive, with an interpersonal savvy that allows him/her to develop lasting relationships. This individual has the ability to identify and overcome internal and external hurdles in the business that are hindering the sales process and will develop solutions/creative roadmaps to overcome obstacles. A resource manager will have strong negotiation and communication skills and will act as the Subject Matter Expert (SME) within the region for strategic resourcing opportunities.
Why the Strategic Resourcing team at WWT?
World Wide Technology’s Strategic Resourcing Practice offers our clients expertise and enhancements to their existing team on a long term basis (3+ months). We invest time and industry knowledge to align the best resources to match a customer’s unique needs. WWT provides on-going support for the life of the engagement ensuring that consultants make a real connection with our culture, SMEs, the ATC, and each other.
What you will be doing:
Strategic Resourcing from WWT is different than any agency. Using our proven processes, we invest our time and industry knowledge into matching only the best talent to our clients’ unique needs. Our processes, culture and overall value-added sell is our “secret sauce”.
Responsibilities:
- Drive business within the region by ensuring account teams are following our methodology and best practices.
- Possess the ability to negotiate and correct behavior that is outside best practices.
- Evangelize methodology and best practices at every level within the organization i.e. Account Manager, Delivery Manager, Sales Manager, Regional Manager, Director of Sales, VP of Region.
- Act as fulfillment arm and Consultant by driving creative solutions relative to each client engagement.
- Must possess an understanding of clients' internal issues/hurdles and be able to develop solutions that encompass strategic sourcing methodologies and best practices.
- Educate internal account teams and clients on best practices methodologies and how to implement these in the business.
- Negotiate with all parties, Account Teams, Partners and Customers on fulfillment options.
- Ability to qualify business opportunities internally and externally to determine viability.
- Ability to identify and overcome internal and external hurdles in the business that are hindering the sales process and develop creative solutions/roadmaps to overcome obstacles.
- Ability to develop, maintain and grow profitable relationships with our partner community, i.e. (agencies and/or organizations with a bench of FTE's).
- Ability to maintain and work through issues, questions and concerns that arise through the course of business with these partners.
- Communicate regularly with our partner community concerning projects, potential business, new business and status of existing business.
- Promptly communicate candidate status to partners involved in the interview process.
- Source candidates for requisitions across multiple departments, locations and skill levels (ranging from entry level to director level).
- Leverage multiple sourcing channels and be adept at sourcing a high volume of candidates directly and through staffing partners while meeting the SLA's of the business.
- Evaluate skill level, conduct efficient and professional interview process, and drive offer process.
- Maintain candidate pipelines and communicate recruiting status regularly.
- Participate on the resource management team to implement best recruiting practices and creative strategies to source and recruit top talent.
- Manage candidate experience including positioning the opportunity & company, administer technical exercises, phone screens, coordinate interview schedules, summarize feedback, make hiring recommendations, and manage the offer process, background checks and pre-employment process.
- Act as the Equal Employment Officer to ensure the company attracts, employs and maintains hiring practices for a diverse workforce.
Qualifications
- Bachelor's degree or equivalent experience in business related field or Human Resources discipline
- 3+ years of experience in high volume full life cycle IT recruiting with proven success managing senior executives, clients and business leaders
- Computer experience with ATS (ex: Bullhorn), spreadsheets, databases and Human Resources information systems preferred
- Experience with Vendor Management Systems (ex: Beeline) preferred
- Experience using LinkedIn Recruiter
- Consulting experience leading major change efforts, preferably in the area of staffing initiatives
- Consulting skills
- Experience with Financial customers preferred
- Excellent communication and verbal skills with exceptional interpersonal skills
- Customer service orientation
- Teamwork
- Thorough planning and organizing abilities
- Must have ability to exercise good judgment with demonstrated problem solving and negotiation skills.
- Must be able to multi-task and shift priorities quickly to support the business
- Must be able to come into the office in New York, NY
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $82,500 to $103,125. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $125,000 to $150,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.