Plans, coordinates and actively manages the IT delivery plans for complex, cross-functional technical solutions that generally spans multiple, technical products. Manages the end-to-end plan that is inclusive of all of the changes needed to technical products in support of initiative outcomes. Projects often involve network, server, or software implementation and upgrades, PC deployment and the like.
Bachelor’s degree in business administration, Computer Science, Information Systems or related field, or an equivalent combination of education and work experience.
Minimum 6 years of professional experience.
Five or more years of program management experience in technology and/or business functions. Experience with program management methodologies & governance.
Experience with project management methodologies & SDLC. Working knowledge of project management / agile tooling.
Financial & team team management.
Understands how software is developed, tested and implemented as well as technical concepts.
Ability to work closely with engineers, product managers and business leaders.
Experience managing large scale, cross-functional initiatives using a variety of delivery methodologies (i.e. waterfall, agile, lean, scrum, etc.)
Strong analytical and problem-solving skills.
Intellectual curiosity and a desire to dig into details, learn, ask questions and become the ""go to expert"" on certain concepts and topics.
Leads highly visible multidisciplinary project teams or initiatives; provides thought leadership.
Solves unique problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions.
Impacts the direction and resource allocation for program, project or services; works within general department policies and industry guidelines.
Explains difficult or sensitive information; works to build consensus.