Why WWT?
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
A Brief Overview
Senior Warehouse Managers are responsible for overseeing and leading a group of 50-200 warehouse personnel who work receiving, moving, picking and shipping product throughout our warehouse and integration operations. Responsibilities include leading multi-layered teams developing leaders and individual contributors, planning capacity, driving scaling and efficiency and directing staff in support our department goals and objectives. The position reports to a Director or Senior Director of Operations.
Job Responsibilities:
- Strategically creates and improves organization's equipment operation best practices ensuring operators adhere to policy
- Reviews the operating strategy in the context of business goals and market dynamics to identify key process improvement opportunities within the business unit/function.
- Holds managers and employees accountable for successfully implementing process improvement initiatives.
- Compares overall business performance before and after large and complex process improvements to analyze the impact.
- Ensures the appropriate techniques to plan production capacity are correctly used and that optimal solutions are implemented when short-term constraints or capacity issues arise.
- Develops new strategies and designs to effectively order, ships and manages warehouse materials in order to ensure a consistent flow for production and satisfy demand
- Provides guidance and expertise to analyze data and patterns and assesses the root cause of complex, non-routine problems.
- Collaborates with others across disciplines to brainstorm and executes solutions to the most complex, uncommon problems.
- Guides the execution of solutions for complex, non-routine issues; redirects solution implementation if desired results were not originally met.
- Leads discussions with multiple stakeholders, reiterating and reflecting on various (and sometimes conflicting) messages to ensure broad understanding.
- Recognizes a spectrum of verbal and nonverbal/behavioral cues and coaches others on how to observe and interpret those cues.
- Validates and leads others to come to agreement on a point of view or solutions
- Provides leadership and guidance to managers in structuring projects and goals of the business unit/function.
- Coordinates complex projects and provides guidance and training to managers or project leaders, ensuring that project teams remain focused on goals and deadlines.
- Promotes efficiency and time management in the business unit/function by modeling behaviors such as prompt decision making and meeting deadlines; reward the achievement of timely results.
- Promotes WWT safety guidelines.
- Drives teams to maintain a clean and organized (5S) warehouse operation.
Education Qualifications
Associate's Degree Related Field required
Work Experience
- A minimum of 10 years' progressive experience in a related field required
Other Work Experience
- A minimum 10 years' warehousing experience
- A minimum 5 years' leadership experience
Travel Requirements
None
Knowledge, Skills, and Abilities
- Strong verbal and written communication skills
- Proficient computer skills
- This position is required to work in a fast-paced environment with a focus on doing whatever it takes to get the job done to deliver customer delight
- The nature of the role requires an ability to deliver high quality, thorough and accurate work on deadlines
- This role will be expected to work several hours a workday in a non-climate-controlled environment
- This role includes assignment of work for specific WWT customers. Some customers have specific on-boarding requirements, including background check and drug testing requirements that go beyond WWT’s requirements. Ability to meet these requirements may be necessary for continued employment, depending on needs of the department.
Is this role an individual contributor or does it have direct reports?
This position manages people
Level of Autonomy
Work is accomplished without considerable direction. Exercises judgment in selecting methods, techniques, and evaluation criteria in obtaining results. Exerts significant latitude in determining objectives of assignment. Takes calculated risks with consultation from the expert.
Compensation/ Benefits
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $86,732 to $110,000. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities