Senior Analytics Engineer

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and heard-of-hearing!

Benefits

• Paid Vacation Time and Paid Sick Time and Paid Holidays
• 401k 6% match with immediate vesting
• Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision)
  • TeleDoc
  • HSA company match
  • 3 Medical plan options including a Low Deductible PPO Medical Plan Offering
• Employee Assistance Program
• Engaged Employee Resource Groups
• Outstanding Learning and Career Development Opportunities

Pay Range: Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation.

This position can be 100% Remote and Hybrid for local candidates

Essential Duties and Responsibilities

• Drive analytical engineering efforts, communicate, and collaborate across other business functions and be a subject matter expert
• Partner with key stakeholders across business functions, and responsible for collaborating and create actionable insights and enabling self-service
• Be a change agent and drive scale through data mesh ideology and democratization of data, by creating a culture of efficient, self-service data consumption
• Analyze data using basic statistical methods, interprets results, and provide written and graphical summaries of data analyses
• Leverage engineering methods and best practices to deliver well-defined, tested, documented, and code-reviewed shared data sets
• Drive analytics engineering, design and optimize data models to support descriptive analytics, and key insights for our various business domains
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, managers, and subject matter experts

Supervisory Responsibility

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Travel Requirements

Travel Requirements: Less than 10%

Education

• Minimum of 4 Year / Bachelor’s Degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field, or equivalent industry experience.

Knowledge, Skills, and Abilities

• (Minimum) 5+ yrs. working as a data analyst, data engineer, analytics engineer
• (Preferred) 3+ yrs. In a cloud data warehouse (snowflake, Databricks, BigQuery,etc)
• Experience with modern data stack tools (Snowflake, Google Big Query, DBT,FIveTran, Matillion, Airbyte, Looker, ThoughtSpot, etc.)
• Strong Knowledge of T-SQL or ANSI Flavors of SQL
• Experience modeling data to be consumed by analysts and data scientist’s BI technology (such as Power BI, Tableau, Excel, Looker)
• Experience working with business users to develop automated quality assurance error checks
• Ability to make visualizations and tools to help others comprehend difficult topics

• Experience with Agile software development (i.e., Jira and Confluence)
• Advanced understanding of classic and modern data warehouse practices
• Strong communication and collaboration skills.
• Experience with relational SQL and NoSQL databases, including MS SQL Server.
• Experience with data pipeline and orchestration tools (e.g., Airflow).
• Prior experience with MS Dynamics 365 and Azure technologies is preferred.
• Experience with object-oriented/object function scripting languages: C#, Python, Java, etc.
• Ability to mentor and upskill junior engineers
• Ability to lead and own projects and function as the subject matter expert, data steward, and spokesperson for key business functions
• 2+ years managing similar or same data models over time as business requirements evolve.

Working Conditions and Physical Requirements

• Must be available for on-call work
• May require 5-10% Travel
• Must have regular and predictable attendance
• Must possess a positive attitude, be a team player, have good interpersonal communication skills and the ability to work across company departments to build consensus
• Must be able to sit/ stand for a long period in an office environment.
• Must possess dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
• May lift and transport moderately heavy objects, such as computers and peripherals

Disclaimer

This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence

Company Summary
Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience.

Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson’s impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.

We achieve great things together working “The Sorenson Way” with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.

Disclaimer
This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Equal Employment Opportunity:
Sorenson Communications is an Equal Opportunity, Affirmative Action Employer.